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Paying for quality

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 May 1992

Abstract

Addresses the issue of performance‐related pay in a TQM environment, pay being an area which has been rather neglected in most TQM textbooks. Suggests that the problem lies in converting the wider goals of quality into measurable targets for appraisal. Reveals the result of a survey in which employees stated that performance‐related pay did not encourage teamwork and that it was not a fair system.

Keywords

Citation

Ivey, E. (1992), "Paying for quality", The TQM Magazine, Vol. 4 No. 5. https://doi.org/10.1108/09544789210034527

Publisher

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MCB UP Ltd

Copyright © 1992, MCB UP Limited