TY  - JOUR
AB  - Highlights ways in which companies can measure the performance of their TQM programmes. Warns that in order to avoid a fall‐off in enthusiasm for TQM, managers need to keep a constant eye open and constantly stimulate interest. Suggests that one way of showing evidence of improvement so far, and motivating employees further, is by benchmarking.
VL  - 4
IS  - 3
SN  - 0954-478X
DO  - 10.1108/09544789210034347
UR  - https://doi.org/10.1108/09544789210034347
AU  - Davies Paul
PY  - 1992
Y1  - 1992/01/01
TI  - Holding the gains
T2  - The TQM Magazine
PB  - MCB UP Ltd
Y2  - 2024/04/25
ER  -