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Healthy competition

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 February 1992

Abstract

Tackles the subject of National Health Service (NHS) reforms in the UK which have forced hospitals to behave more like businesses, for example, many are now looking at the cost of quality in health care. Examines the quality initiatives supported by the Department of Health and covers the work done by the NHS management executive. Investigates areas where cost of quality is high, as well as investigating the costs of failure.

Keywords

Citation

Blades, M. (1992), "Healthy competition", The TQM Magazine, Vol. 4 No. 2. https://doi.org/10.1108/09544789210034301

Publisher

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MCB UP Ltd

Copyright © 1992, MCB UP Limited