Healthy competition

Abstract

Tackles the subject of National Health Service (NHS) reforms in the UK which have forced hospitals to behave more like businesses, for example, many are now looking at the cost of quality in health care. Examines the quality initiatives supported by the Department of Health and covers the work done by the NHS management executive. Investigates areas where cost of quality is high, as well as investigating the costs of failure.

Citation

Blades, M. (1992), "Healthy competition", The TQM Magazine, Vol. 4 No. 2. https://doi.org/10.1108/09544789210034301