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Assessing management

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 February 1992

Abstract

Considers the “management review” which has to be put in place by companies implementing ISO 9000, explains what it is and what it can achieve in an organization. Details a management review procedure, its objectives, essential elements, frequency and responsibility. Describes the relationship between TQM and ISO 9000, and the differences between a quality audit and the management review.

Keywords

Citation

van Nuland, Y. and Oess, A. (1992), "Assessing management", The TQM Magazine, Vol. 4 No. 2. https://doi.org/10.1108/09544789210034248

Publisher

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MCB UP Ltd

Copyright © 1992, MCB UP Limited