Article publication date: 1 February 1992
Considers the “management review” which has to be put in place by companies implementing ISO 9000, explains what it is and what it can achieve in an organization. Details a management review procedure, its objectives, essential elements, frequency and responsibility. Describes the relationship between TQM and ISO 9000, and the differences between a quality audit and the management review.
van Nuland, Y. and Oess, A. (1992), "Assessing management", The TQM Magazine, Vol. 4 No. 2. https://doi.org/10.1108/09544789210034248
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