Implementing lessons
114
Abstract
Examines how four major companies: Heinz, Nissan Motors, ICI and Rank Xerox have implemented TQM successfully, as presented by their senior managers at a TQM conference. The “secrets” of their success are outlined.
Keywords
Citation
Witcher, B. (1991), "Implementing lessons", The TQM Magazine, Vol. 3 No. 3. https://doi.org/10.1108/09544789110032151
Publisher
:MCB UP Ltd
Copyright © 1991, MCB UP Limited