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Implementing lessons

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 March 1991

Abstract

Examines how four major companies: Heinz, Nissan Motors, ICI and Rank Xerox have implemented TQM successfully, as presented by their senior managers at a TQM conference. The “secrets” of their success are outlined.

Keywords

Citation

Witcher, B. (1991), "Implementing lessons", The TQM Magazine, Vol. 3 No. 3. https://doi.org/10.1108/09544789110032151

Publisher

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MCB UP Ltd

Copyright © 1991, MCB UP Limited