Breaking down the walls

Abstract

An examination of Motorola′s experience of TQM, illustrating the reasons for considering TQM, the barriers to TQM introduction, how they can be overcome and the measures taken by Motorola to ensure continued quality implementation.

Citation

Wiggans, T. and Turner, G. (1991), "Breaking down the walls", The TQM Magazine, Vol. 3 No. 3. https://doi.org/10.1108/09544789110032142