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Maintaining momentum

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 March 1991

Abstract

Examines the opportunties opened up through reaching a position of self‐sustaining TQM within an organisation. Looks at the structural and philosophical transitions involved. Argues, with examples, that a TQM‐oriented organization has more strategic options open to it. Suggests four stages in achieving total quality and urges persistence even through periods of apparent stagnation. Offers ways of maintaining confidence in the TQM process.

Keywords

Citation

Cook, D. and Blaxter, T. (1991), "Maintaining momentum", The TQM Magazine, Vol. 3 No. 3. https://doi.org/10.1108/09544789110032089

Publisher

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MCB UP Ltd

Copyright © 1991, MCB UP Limited