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What does the future hold?

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 March 1991

39

Abstract

Proposes that having a TQM process under way is not, in itself, sufficient. Explores three stages: survival, prevention and continuous improvement, that most companies experience when adopting TQM. Suggests that TQM exponents cannot plan successfully beyond their immediate horizons and that the real lessons are to keep learning, do not give up and understand the scale of the task.

Keywords

Citation

Davies, P. (1991), "What does the future hold?", The TQM Magazine, Vol. 3 No. 3. https://doi.org/10.1108/09544789110032070

Publisher

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MCB UP Ltd

Copyright © 1991, MCB UP Limited

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