A conceptual framework for integrating six‐sigma and strategic management methodologies to quantify decision making

Abstract

Purpose

The purpose of this paper is to present a conceptual framework for merging the strategic management process, the managerial decision‐making process and the six‐sigma process into a single, unified decision model.

Design/methodology/approach

The methodology involves each of the three decision‐making processes, noting their similarities and differences, and arguing from the similarities that a single unified model will result in superior decisions.

Findings

The findings were that a single, unified model is possible and the resulting model is presented in the paper.

Research limitations/implications

Since this research results in a conceptual model only, it remains to be tested in actual practice. This testing is intended for a later paper.

Practical implications

If the testing of the model in practice results in superior decisions, the practical implications of the paper would be use of the Friday‐Stroud/Sutterfield model in practice for better management decisions.

Originality/value

The paper presents an original model, which results from merging the three‐decision‐making process.

Citation

Friday‐Stroud, S.S. and Sutterfield, J.S. (2007), "A conceptual framework for integrating six‐sigma and strategic management methodologies to quantify decision making", The TQM Magazine, Vol. 19 No. 6, pp. 561-571. https://doi.org/10.1108/09544780710828412