Gironacel: a virtual learning experience for improving quality

Martí Casadesús (Departament d'Organització, Gestió Empresarial i Desenvolupament de Producte, Universitat de Girona, Girona, Spain)
Marta Albertí (Departament d'Organització, Gestió Empresarial i Desenvolupament de Producte, Universitat de Girona, Girona, Spain)
Empar Mendez (Departament d'Organització, Gestió Empresarial i Desenvolupament de Producte, Universitat de Girona, Girona, Spain)

The TQM Magazine

ISSN: 0954-478X

Publication date: 1 December 2005

Abstract

Purpose

The purpose of this paper is to present the Gironacel® project. The aim of this tool is to make it easier for companies to implement ISO 9001:2000 standard in a very practical and non‐interruptive way.

Design/methodology/approach

By means of creating a fictitious virtual company, called Gironacel, to be used as an example, it aims to provide companies using the tool with all kinds of information concerning the challenges that the Gironacel company faces and all the difficulties and consequences that come with them.

Findings

The paper give companies a clear and highly practical reference regarding the implications of any new project, such as, for example, implementing a quality management system, which is the first of the objectives chosen for the virtual company and the challenge that is dealt with in this paper.

Originality/value

This paper explains how this new tool was designed and implemented, along with the results expected of it.

Keywords

Citation

Casadesús, M., Albertí, M. and Mendez, E. (2005), "Gironacel: a virtual learning experience for improving quality", The TQM Magazine, Vol. 17 No. 6, pp. 546-557. https://doi.org/10.1108/09544780510627642

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2005, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.