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A business process change framework for examining the implementation of six sigma: a case study of Dow Chemicals

Jaideep Motwani (Professor of Management, Department of Management, Seidman School of Business, Grand Valley State University, Grand Rapids, Michigan, USA)
Ashok Kumar (Professor of Management, Department of Management, Seidman School of Business, Grand Valley State University, Grand Rapids, Michigan, USA)
Jiju Antony (Senior Lecturer and Director of Six Sigma Research Group, Division of Management, Caledonian Business School, Glasgow Caledonian University, Glasgow, UK)

The TQM Magazine

ISSN: 0954-478X

Publication date: 1 August 2004

Keywords

Citation

Motwani, J., Kumar, A. and Antony, J. (2004), "A business process change framework for examining the implementation of six sigma: a case study of Dow Chemicals", The TQM Magazine, Vol. 16 No. 4, pp. 273-283. https://doi.org/10.1108/09544780410541927

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited