TY  - JOUR
AB  - Following the growing interest in corporate governance and corporate social responsibility (CSR), the International Organization for Standardization (ISO) Committee on Consumer Policy (ISO/COPOLCO) opened the discussion about the feasibility of CSR management system standard. In this paper, we investigate the underlying issues that shape the development of CSR standard. Based on our case study research, we provide a framework for organisations to establish, manage, improve and document a CSR management system. This framework is based on process and systems thinking and analogous to ISO 9001:2000 adding significantly to existing definitive management frameworks. Finally, we outline areas for further research and indicate substantial managerial implications.
VL  - 16
IS  - 3
SN  - 0954-478X
DO  - 10.1108/09544780410532954
UR  - https://doi.org/10.1108/09544780410532954
AU  - Castka Pavel
AU  - Bamber Christopher J.
AU  - Bamber David J.
AU  - Sharp John M.
PY  - 2004
Y1  - 2004/01/01
TI  - Integrating corporate social responsibility (CSR) into ISO management systems – in search of a feasible CSR management system framework
T2  - The TQM Magazine
PB  - Emerald Group Publishing Limited
SP  - 216
EP  - 224
Y2  - 2024/04/25
ER  -