TY  - JOUR
AB  - Given the fact that the effectiveness of safety management systems (SMS) have reached a no‐improvement plateau in most organisations in Hong Kong, those involved in SMS would agree that change is needed to give safety a continuous improvement momentum. The concepts, principles, tools and practices of total quality management (TQM) can be the means to obtain such a change. This paper is an attempt to apply the TQM concepts and techniques in a systematic manner into a SMS. First, the problems of a compliance‐oriented SMS adopted by most organisations in Hong Kong are summarised. Then, the needs and rationales for the establishment of TQM‐based safety management briefs, which will ultimately determine the backbone of a SMS, are illustrated. Next, a systematic process for developing and implementing a SMS that incorporates TQM principles is outlined. Finally, practical strategies for the implementation of a TQM‐based SMS in Hong Kong are suggested.
VL  - 16
IS  - 3
SN  - 0954-478X
DO  - 10.1108/09544780410532945
UR  - https://doi.org/10.1108/09544780410532945
AU  - Yu Stephen C.‐K.
AU  - Hunt Bob
PY  - 2004
Y1  - 2004/01/01
TI  - A fresh approach to safety management systems in Hong Kong
T2  - The TQM Magazine
PB  - Emerald Group Publishing Limited
SP  - 210
EP  - 215
Y2  - 2024/05/06
ER  -