Financial accounting of ISO 9001:1994 based on quality information system

Abstract

Cites the importance of quality information system (QIS) in attaining the ultimate goals of TQM. Presents the essence of QIS by describing a typical real time example. Points out that practitioners show little interest in QIS implementation as its results are seldom financially sensed. Views that a system to financially account the performance of QIS would contribute significantly towards sustaining TQM projects. Briefs the efforts made to develop the system to financially account ISO 9001:1994 based QIS and validate the same. Brings out the various financial accounting documents, including income and expenditure account and balance sheet pertaining to ISO 9001:1994 based QIS financial accounting system. Concludes by claiming that the work has shown promising results, but further research is required to bring out much more valuable contributions.

Citation

Kathiravan, N., Sundararaj, G., Kulandaivelu, K., Devadasan, S.R. and Sakthivel, M. (2003), "Financial accounting of ISO 9001:1994 based on quality information system", The TQM Magazine, Vol. 15 No. 4, pp. 275-285. https://doi.org/10.1108/09544780310486182