TQM gurus have mentioned little about organization structure. We don’t even have a clear answer on whether a TQM organization is centralized or not. Many companies superimpose their TQM committees on their existing structures, overlooking the fact the success of any organization rests heavily on the compatibility between its strategy and its structure. Restructuring is absolutely necessary for a successful TQM implementation. This paper presents a review of the literature on restructuring for a successful TQM implementation.
CitationDownload as .RIS
MCB UP Ltd
Copyright © 2000, MCB UP Limited