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Social responsibility and impact on society

Mohamed Zairi (Mohamed Zairi is SABIC Chair in best practice management, Management Centre, University of Bradford, UK.)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 June 2000


Discusses an area which is growing in terms of significance and proven to impact on business performance, reputation and corporate image. Discusses social responsibility from the point of view of environmental issues and ethical considerations. Useful examples of models for the effective management of environmental issues are provided, together with examples of best practice. Finally, proposes a framework for auditing this very pertinent area of business excellence.



Zairi, M. (2000), "Social responsibility and impact on society", The TQM Magazine, Vol. 12 No. 3, pp. 172-178.




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