TY  - JOUR
AB  - Through the application of Hirst’s “forms of knowledge” theory, it is shown that the Shakers’ nineteenth century management principles had many similarities to Deming’s tenets. For example, Shakers were committed to perfection in work, taking their time in pursuit of quality. Training was accomplished through sharing community expertise, apprenticing, and rotating jobs. Also, equality and cooperation were encouraged among the “brothers” and “sisters.” This example of management history research provides a baseline from which management concepts can be understood and potential mistakes avoided.
VL  - 12
IS  - 1
SN  - 0954-478X
DO  - 10.1108/09544780010308029
UR  - https://doi.org/10.1108/09544780010308029
AU  - Phillips Carson Paula
AU  - Lanier Patricia A.
AU  - Carson Kerry David
PY  - 2000
Y1  - 2000/01/01
TI  - An historical examination of early “Believers” in the quality management movement: the Shaker example
T2  - The TQM Magazine
PB  - MCB UP Ltd
SP  - 37
EP  - 52
Y2  - 2024/04/23
ER  -