Innovation versus standardization

Abstract

An innovative approach is indispensable, not only for developing new products and technology but also for managing any business for future development resulting in market growth and profitability. Work standardization, on the other hand, is stressed in the ISO 9000 Series Standards to raise work efficiency and to ensure product quality. Although both elements of innovation and standardization are considered indispensable for corporate management, they are often thought to be mutually exclusive, because the remaining space for innovative work is reduced along with the progress of work standardization. It is demonstrated, on the contrary, that they are complementary to each other.

Citation

Kondo, Y. (2000), "Innovation versus standardization", The TQM Magazine, Vol. 12 No. 1, pp. 6-10. https://doi.org/10.1108/09544780010287177