Presents a broad review of theory and research about organizations as social, information processing, interpretive, and inquiring systems which locates the origins of key concepts behind organization learning. Shows how different schools of thought explain what is behind routine versus creative action in organizations, and what might be done to help people collectively unlearn old habits and develop new behaviours. Looks at contemporary models and practices, and considers to what extent holistic thinking and work arrangements will promote organizational learning, and how measures to enhance collective consciousness could enable people to learn how to learn.
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