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Self‐managed Work Teams: TQM Technology at the Employee Level

Carol Sexton (Graduate School of Management, University of California at Irvine, Irvine, USA)

Journal of Organizational Change Management

ISSN: 0953-4814

Article publication date: 1 April 1994



Provides theoretical background for examining the development of self‐managed work teams as a total quality management (TQM) intervention at the employee level. Briefly summarizes the current knowledge regarding self‐managed work teams within the context of sociotechnical system design. Discusses the origins of the self‐managed work team, design features, conditions for successful implementation, and barriers to effectiveness. Presents one organization′s experience with self‐managed work teams to demonstrate the fundamental nature of the change required in implementing this TQM strategy.



Sexton, C. (1994), "Self‐managed Work Teams: TQM Technology at the Employee Level", Journal of Organizational Change Management, Vol. 7 No. 2, pp. 45-52.




Copyright © 1994, MCB UP Limited

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