Insider action research: premises and promises
Journal of Organizational Change Management
ISSN: 0953-4814
Article publication date: 8 February 2013
Abstract
Purpose
This paper aims at developing a set of guidelines for potential inside action researchers (IARrs).
Design/methodology/approach
Action research was done in three units of Indian Railways. At each unit two IARrs were engaged. The six IARrs and the author (also an IARr at one of the units) used reflection during action and reflection after action to conduct the action research.
Findings
The paper shows that IARrs must carry good credibility, relationships have to be continually worked, ethical clearance must be dynamic to the emerging situations and the IARrs should not emphasize the pattern of their previous interactions with the members of the research world.
Research limitations/implications
The research is based on the action research done in manufacturing units within Indian bureaucracy. The generalization of findings to other organizational set up was not verified.
Practical implications
It brings out specific “dos” and “don'ts” for a prospective IARr.
Originality/value
This paper contributes to the action research method by bringing out new issues faced by IARrs while conducting insider action research in large organizations. With respect to large‐scale change, it brings out that perception of shared world among IARrs facilitates large scale change. Middle managers are better suited as IARr than top managers and an ab‐initio large scale planning is not necessary to cause a large scale change in the long run.
Keywords
Citation
Ranjan Kumar, M. (2013), "Insider action research: premises and promises", Journal of Organizational Change Management, Vol. 26 No. 1, pp. 169-189. https://doi.org/10.1108/09534811311307969
Publisher
:Emerald Group Publishing Limited
Copyright © 2013, Emerald Group Publishing Limited