Presents a case study in systems modelling for product improvement in a large manufacturing company. Summarizes the background to and purpose of systems modelling as a change management tool as a prelude to introducing the case and its use in understanding a particular paradox.
Corben, D.A., Wolstenholme, E.F. and Stevenson, R.W. (1995), "A product improvement case study using systems modelling", Executive Development, Vol. 8 No. 4, pp. 32-36. https://doi.org/10.1108/09533239510089535Download as .RIS
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