Introduces the reader to some important aspects of systems thinking. Begins by offering a historic context of systems ideas, taking the reader on to concepts peculiar to systems and yet found in many areas of interest. Describes and applies concepts such as the openness of systems, the synergy of systems, systems complexity, the holistic view of systems, the notion of hierarchy and so on, to problems of interest to managers at all levels in an organization. Culminates in reference to the current directions of systems thought and practice with particular regard to systems dynamics and the soft systems methodology.
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