TY - JOUR AB - Changing an organization′s culture to one of empowerment is a tremendous leadership challenge. First, the process is long, as it involves defining both the big picture and the little pictures, and providing significant amounts of training. Second, the process can easily result in a leadership vacuum that paradoxically becomes an asset to the empowerment process. The experiences at the East Bay Region of Pacific Gas & Electric offer several key learnings relative to this leadership challenge. VL - 8 IS - 1 SN - 0953-3230 DO - 10.1108/09533239510079482 UR - https://doi.org/10.1108/09533239510079482 AU - Randolph W. Alan PY - 1995 Y1 - 1995/01/01 TI - The leadership challenge of changing to a culture of empowerment T2 - Executive Development PB - MCB UP Ltd SP - 5 EP - 8 Y2 - 2024/05/08 ER -