TY  - JOUR
AB  - The need for more flexible and responsive organizations, and the
potential of networks technology, are generally accepted. Argues,
however, that the desire for corporate transformation is not always
matched by an understanding of how to bring it about. In many
organizations there is a considerable gap between intention and reality.
People need to be equipped to assess, re‐engineer, and support with
appropriate technology the key business processes that contribute most
to customer satisfaction and corporate objectives. This requires new
attitudes and additional techniques. Without this understanding
organizations are unlikely to obtain the full benefits of investments in
IT.
VL  - 6
IS  - 1
SN  - 0953-3230
DO  - 10.1108/09533239310026888
UR  - https://doi.org/10.1108/09533239310026888
AU  - Coulson‐Thomas Colin J.
PY  - 1993
Y1  - 1993/01/01
TI  - Corporate Transformation and Business Process
Re‐engineering
T2  - Executive Development
PB  - MCB UP Ltd
Y2  - 2024/04/19
ER  -