TY - JOUR AB - Describes how Federal Express Business Logistics introduced Survey Feedback Action, an upward appraisal scheme. Each employer is asked to complete a survey every year, containing appraisal questions on their managers. Return rates are well over 90 per cent. After analyses every manager is given a personal score. VL - 6 IS - 1 SN - 0953-3230 DO - 10.1108/09533239310026860 UR - https://doi.org/10.1108/09533239310026860 AU - Dignall Trevor PY - 1993 Y1 - 1993/01/01 TI - The Power of Upward Appraisal T2 - Executive Development PB - MCB UP Ltd Y2 - 2024/04/19 ER -