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Communication and the professional image

Executive Development

ISSN: 0953-3230

Article publication date: 1 September 1991

Abstract

Suggests that poor communication gives rise to more management and human relations problems than all other causes put together. Offers practical steps to improve abilities. Recognises the need to ask questions, project a clear and positive image and make sure people know the why, how and by when answers. Concludes that British middle management is criticised for its lack of professionalism but this could be corrected by improving all levels of communication.

Keywords

Citation

Youdale, P. (1991), "Communication and the professional image", Executive Development, Vol. 4 No. 3. https://doi.org/10.1108/09533239110137788

Publisher

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MCB UP Ltd

Copyright © 1991, MCB UP Limited