Based on an action learning programme involving clinical directors and their business managers, explores the options open to analysing the effectiveness of a directorate including its place in an organizational structure.
Butler, T., Kendra, J., Grimley, R. and Taylor, B. (1996), "Can we measure the effectiveness of our organizations?", International Journal of Health Care Quality Assurance, Vol. 9 No. 5, pp. 37-38. https://doi.org/10.1108/09526869610125028Download as .RIS
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