A priority queuing model to reduce waiting times in emergency care
International Journal of Health Care Quality Assurance
ISSN: 0952-6862
Article publication date: 1 September 1996
Abstract
Investigates the increased waiting time costs imposed on society due to inappropriate use of the emergency department by patients seeking non‐emergency or primary care. Proposes a simple economic model to illustrate the effect of this misuse at a public or not‐for‐profit hospital. Provides evidence that non‐emergency patients contribute to lengthy delays in the ER for all classes of patients. Proposes a priority queuing model to reduce average waiting times.
Keywords
Citation
Siddharthan, K., Jones, W.J. and Johnson, J.A. (1996), "A priority queuing model to reduce waiting times in emergency care", International Journal of Health Care Quality Assurance, Vol. 9 No. 5, pp. 10-16. https://doi.org/10.1108/09526869610124993
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited