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Monitoring performance in a community mental health centre

Derek Milne (Regional Tutor in Clinical Psychology in England’s Northern Region, holding appointments with Northumberland NHS Mental Health Trust and the University of Newcastle upon Tyne.)
Simon Eminson (Consultant Psychiatrist, Community Mental Health Sentices, Thames, Waiora Waiketo, New Zealand.)
Heather Wood (A Social Worker Team Leader with Northumberland Social Services.)
Lillian Hamilton (A Practical Therapist, Ashmore House CMHC.)
Kevin Gibson (A Clinical Psychologist with Northumberland NHS Mental Health Trust.)

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Article publication date: 1 November 1995

671

Abstract

Reports on a three‐month period of evaluation of changes in the perceived life stress, coping and strain of 60 consecutive new attenders at a community mental health centre, which served to monitor performance. Emphasizes the need to incorporate good measurement into a systematic approach to quality assurance.

Keywords

Citation

Milne, D., Eminson, S., Wood, H., Hamilton, L. and Gibson, K. (1995), "Monitoring performance in a community mental health centre", International Journal of Health Care Quality Assurance, Vol. 8 No. 6, pp. 38-41. https://doi.org/10.1108/09526869510098859

Publisher

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MCB UP Ltd

Copyright © 1995, MCB UP Limited

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