TY  - JOUR
AB  - Examines some of the methodological problems encountered in
conducting patient satisfaction surveys, including the sampling frames,
quality of survey data and instruments, non‐response problems, and
reporting and interpretation of results. Proposes guidelines and lays
out an agenda for future research.
VL  - 8
IS  - 6
SN  - 0952-6862
DO  - 10.1108/09526869510098840
UR  - https://doi.org/10.1108/09526869510098840
AU  - Lin Binshan
AU  - Kelly Eileen
PY  - 1995
Y1  - 1995/01/01
TI  - Methodological issues in patient satisfaction surveys
T2  - International Journal of Health Care Quality Assurance
PB  - MCB UP Ltd
SP  - 32
EP  - 37
Y2  - 2024/04/24
ER  -