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Service Protocols

Joy I. Greig (Presently based in Solihull, UK.)

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Article publication date: 1 April 1994

506

Abstract

Describes a method to assist in the achievement of Patient Charter standards. Service Protocols are multi‐disciplinary in their approach and can be used as a one‐off approach or in conjunction with other quality assurance methods. Gives an example of a Service Protocol applied to an out‐patient department and discusses the benefits of the method for this and other services.

Keywords

Citation

Greig, J.I. (1994), "Service Protocols", International Journal of Health Care Quality Assurance, Vol. 7 No. 2, pp. 14-15. https://doi.org/10.1108/09526869410055767

Publisher

:

MCB UP Ltd

Copyright © 1994, MCB UP Limited

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