Describes the Sigma Project. The Project, under way in a number of health care settings across Trent Regional Health Authority, is making dramatic productivity gains and improvement in the quality of care by adopting a radical approach to health care provision and setting exacting performance targets. The project is being spearheaded by a number of Trust chief executives and unit general managers. It involves 16 sites and nearly 30 individual initiatives at those sites. Pump‐priming funding has been provided by the region. By going for a fault‐free service and getting it right first time, large productivity gains are being made.
Merry, P. and Wing, G. (1993), "The Sigma Project", International Journal of Health Care Quality Assurance, Vol. 6 No. 6. https://doi.org/10.1108/09526869310048720Download as .RIS
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