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NHS Outpatient and Private Outpatient Satisfaction

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Publication date: 1 June 1992

Abstract

Briefly reviews the literature on private outpatient satisfaction and NHS outpatient satisfaction. Describes the survey of patients in the two settings, focusing on the similarities and differences in findings, especially the differences between the administrative and clinical process in private and NHS OPDs. Discusses weaknesses and limitations in the survey design.

Keywords

Citation

Hurst, K. (1992), "NHS Outpatient and Private Outpatient Satisfaction", International Journal of Health Care Quality Assurance, Vol. 5 No. 6. https://doi.org/10.1108/09526869210021315

Publisher

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MCB UP Ltd

Copyright © 1992, MCB UP Limited