NHS Outpatient and Private Outpatient Satisfaction
International Journal of Health Care Quality Assurance
ISSN: 0952-6862
Article publication date: 1 June 1992
Abstract
Briefly reviews the literature on private outpatient satisfaction and NHS outpatient satisfaction. Describes the survey of patients in the two settings, focusing on the similarities and differences in findings, especially the differences between the administrative and clinical process in private and NHS OPDs. Discusses weaknesses and limitations in the survey design.
Keywords
Citation
Hurst, K. (1992), "NHS Outpatient and Private Outpatient Satisfaction", International Journal of Health Care Quality Assurance, Vol. 5 No. 6. https://doi.org/10.1108/09526869210021315
Publisher
:MCB UP Ltd
Copyright © 1992, MCB UP Limited