NHS Outpatient and Private Outpatient Satisfaction
International Journal of Health Care Quality Assurance
Article publication date: 1 June 1992
Briefly reviews the literature on private outpatient satisfaction and NHS outpatient satisfaction. Describes the survey of patients in the two settings, focusing on the similarities and differences in findings, especially the differences between the administrative and clinical process in private and NHS OPDs. Discusses weaknesses and limitations in the survey design.
Hurst, K. (1992), "NHS Outpatient and Private Outpatient Satisfaction", International Journal of Health Care Quality Assurance, Vol. 5 No. 6. https://doi.org/10.1108/09526869210021315
MCB UP Ltd
Copyright © 1992, MCB UP Limited