Identifies some of the difficulties which mental health agencies have in evaluating their services, particularly those involving care of elderly patients. Describes a project conducted in a large psychiatric hospital where the concern was to maintain standards during the process of retraction. Describes the impact of the project on staff involved.
Green, S. (1992), "Outcome Measures for the Elderly: A Contradiction in Terms?", International Journal of Health Care Quality Assurance, Vol. 5 No. 4. https://doi.org/10.1108/09526869210016898
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