To read the full version of this content please select one of the options below:

Identifying the Benefits of TQM Projects

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Article publication date: 1 April 1992

Abstract

Takes initial stock of the benefits that have accrued as a result of five TQM projects carried out in Worthing District Health Authority. Categorizes benefits in terms of the organization, the customer, the employee and benefits in overcoming difficulties.

Keywords

Citation

James, E. (1992), "Identifying the Benefits of TQM Projects", International Journal of Health Care Quality Assurance, Vol. 5 No. 4. https://doi.org/10.1108/09526869210016889

Publisher

:

MCB UP Ltd

Copyright © 1992, MCB UP Limited