TY  - JOUR
AB  - Purpose– This out‐of‐hours primary and community care services (more recently called unscheduled care) literature review sets out to build on the foundations set by earlier publications by examining old and fresh issues after the new General Medical Service contract was implemented in 2004.Design/methodology/approach– Almost 140 publications were located, including a range of theoretical and empirical publications.Findings– A total of seven themes emerge – varying from the most frequently discussed (service nature and value) to the least examined (information management and technology).Originality/value– Analysis not only underlines service problems and tensions noted previously but also generates new insights, which cannot be ignored if services are to be developed. Consequently, several recommendations are made.
VL  - 19
IS  - 1
SN  - 0952-6862
DO  - 10.1108/09526860610642591
UR  - https://doi.org/10.1108/09526860610642591
AU  - Hurst Keith
PY  - 2006
Y1  - 2006/01/01
TI  - British out‐of‐hours primary and community care: a review of the literature
T2  - International Journal of Health Care Quality Assurance
PB  - Emerald Group Publishing Limited
SP  - 42
EP  - 59
Y2  - 2024/04/24
ER  -