Relationship between malpractice claims and medical care quality

Wen‐Chen Tsai (Associate Professor, Graduate Institute of Health Services Management, China Medical University, Taichung, Taiwan)
Pei‐Tseng Kung (Research Assistant, Graduate Institute of Health Services Management, China Medical University, Taichung, Taiwan)
Yi‐Ju Chiang (Assistant Professor at Graduate Institute of Health Administration, Taichung Healthcare and Management University, Taichung, Taiwan)

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Publication date: 1 December 2004

Abstract

The purpose of this paper was to examine the relationship between medical malpractice claims and medical care quality in Taiwan. The Delphi technique with an expert panel was used to determine the relationship between malpractice and medical quality. A total of 371 medical malpractice claims were analyzed. Main measures included the rate and strength of malpractice cases associated with quality and the identification of the quality factors influencing the occurrence of malpractice. Results showed that malpractice claims were associated with internal medicine cases, surgery cases, pediatric cases, obstetric and gynecological cases, physicians' professional competence, non‐acceptable outcomes, complications, and poor communication. Concludes that medical malpractice cases could be avoided by increasing physicians' professional knowledge, practical skills, and communication.

Keywords

Citation

Tsai, W., Kung, P. and Chiang, Y. (2004), "Relationship between malpractice claims and medical care quality", International Journal of Health Care Quality Assurance, Vol. 17 No. 7, pp. 394-400. https://doi.org/10.1108/09526860410563203

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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