TY - JOUR AB - Many quality improvement interventions such as educational programmes, hospital quality strategies, and quality evaluation systems have not been evaluated. The aim of this paper is to encourage research into these “quality improvement processes” by presenting suitable designs and methods, and by describing research approaches which are less familiar in healthcare. The paper proposes that the choice of research design depends on the level and complexity of the intervention. Theory‐building approaches are more suitable than experimental theory testing approaches for evaluating higher‐level complex interventions and for understanding critical context factors. Collaborative action evaluation studies can provide useful information for decision makers – an example is given. “User focused” research can provide knowledge for developing more effective quality intervention processes and for making better decisions about their use and implementation. VL - 15 IS - 7 SN - 0952-6862 DO - 10.1108/09526860210448465 UR - https://doi.org/10.1108/09526860210448465 AU - Øvretveit John PY - 2002 Y1 - 2002/01/01 TI - Producing useful research about quality improvement T2 - International Journal of Health Care Quality Assurance PB - MCB UP Ltd SP - 294 EP - 302 Y2 - 2024/04/26 ER -