Integrated local service systems

Abstract

Computer systems can support the delivery of services to many separate organizations and the provision of direct critizen access to local services. Discusses the options available for supplying the systems necessary to fulfill these functions. Adopting a middleware approach, allows for relevant information to be extracted from separate systems for display at the front end or enables information entered at the front end to be transferred to one or more of the back‐end applications.

Citation

Bacon, C. (1998), "Integrated local service systems", International Journal of Public Sector Management, Vol. 11 No. 6, pp. 468-471. https://doi.org/10.1108/09513559810244374