Reveals that the public sector in Africa is increasingly coming under pressure to justify its very existence through calls for financial accountability, operational efficiency, improvements in product and service quality, and so forth. Takes the view that any attempt to achieve meaningful reform in public sector management will have to consider seriously the question of skill development and the management of expertise. Ultimately, the effectiveness of the public sector product and service delivery will depend not only on economic and financial parameters but also on the availability of sufficiently skilled personnel. Focuses, therefore, on skill management in the public sector and, in particular, on the creation of competences which are based on the organization’s core strategic activities. Introduces recent developments in the management of organizations to the public sector debate.
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