Reliability and Failure in Public Organisations

Abstract

Looks at the efforts required to reduce the likelihood of failure of systems and methods of working in public organisations. The incidence of low morale and high management turnover plus inadequate leadership practices contribute to placing organisations in danger through poor performance; maintaining credibility is a well‐known management priority.

Citation

Pullen, W. (1991), "Reliability and Failure in Public Organisations", International Journal of Public Sector Management, Vol. 4 No. 2. https://doi.org/10.1108/09513559110141861