Public sector reform in Kazakhstan: issues and perspectives

Abstract

Purpose

This paper aims to investigate public sector reform (PSR) initiatives in Kazakhstan, and how such reform efforts have helped the government to be more responsive to the needs and demands of the citizens.

Design/methodology/approach

The paper examined four key PSR initiatives: decentralization, Civil Service reform, e‐governance, and civil society in improving governance in post‐Soviet Kazakhstan.

Findings

In light of Kazakhstan government's efforts to reform the public sector, the study finds that substantial progress has been made in improving its service delivery systems and enhancing good governance.

Research limitations/implications

The study is an investigation of four out of several PSR initiatives aimed at improving good governance.

Originality/value

The study provides insights into how aspects of PSR can be fundamentally useful in promoting good governance.

Citation

Bhuiyan, S.H. and Amagoh, F. (2011), "Public sector reform in Kazakhstan: issues and perspectives", International Journal of Public Sector Management, Vol. 24 No. 3, pp. 227-249. https://doi.org/10.1108/09513551111121356