Knowledge management modeling in public sector organizations: a case study
International Journal of Public Sector Management
ISSN: 0951-3558
Article publication date: 26 January 2010
Abstract
Purpose
The purpose of this paper is to describe the successful use of a knowledge management (KM) model in a public sector organization.
Design/methodology/approach
Building on the theoretical foundation of others, this case study demonstrates the value of KM modeling in a science‐based initiative in the Canadian public service.
Findings
The Inukshuk KM model, which comprises the five elements of technology, leadership, culture, measurement, and process, provides a holistic approach in public service KM.
Practical implications
The proposed model can be employed by other initiatives to facilitate KM planning and implementation.
Originality/value
This the first project to consider how KM models may be implemented in a Canadian public service environment.
Keywords
Citation
Girard, J.P. and McIntyre, S. (2010), "Knowledge management modeling in public sector organizations: a case study", International Journal of Public Sector Management, Vol. 23 No. 1, pp. 71-77. https://doi.org/10.1108/09513551011012330
Publisher
:Emerald Group Publishing Limited
Copyright © 2010, Emerald Group Publishing Limited