Measuring performance on a local government level in a transitional country: the case of Serbia

Željko Šević (The Business School, University of Greenwich, London, UK)

International Journal of Public Sector Management

ISSN: 0951-3558

Publication date: 1 December 2005



The paper seeks to discuss the process of performance management and measurement system‐building in the public sector in a transitional country, with particular reference to Serbia.


A short description of the general legal framework within which the local governments in Serbia operate is given, followed by a discussion of the usual, and to some extent well‐known, problems of performance management system‐building and implementation.


The detailed interviews with a number of mayors and senior local Civil Servants pointed out that a number of issues, believed to have been resolved in the Western countries, have emerged as being problematic in the policy implementation process in the region.


This paper not only analyses the stages in the system‐building process, but also tries to explain why “measurement revolutions” may fail in a constantly changing transitional environment.



Šević, . (2005), "Measuring performance on a local government level in a transitional country: the case of Serbia", International Journal of Public Sector Management, Vol. 18 No. 7, pp. 582-603.

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Copyright © 2005, Emerald Group Publishing Limited

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