TY  - JOUR
AB  - Introduces the special issue, which looks at the changes experienced by public sector organisations during the last 20 years of the twentieth century, when they were being transformed from a bureaucratic system to a market‐oriented results‐driven system. States that during the 1990s the need for participation, involvement and empowerment of staff began to pervade the thinking of public managers and there was a move away from the old hierarchical command structures in the public sector in order to create more fluid responsive organisations. The issue looks at some of the negative and unanticipated effects of these changes.
VL  - 16
IS  - 6
SN  - 0951-3558
DO  - 10.1108/09513550310492058
UR  - https://doi.org/10.1108/09513550310492058
AU  - Horton Sylvia
PY  - 2003
Y1  - 2003/01/01
TI  - Guest editorial: Participation and involvement – the democratisation of new public management?
T2  - International Journal of Public Sector Management
PB  - MCB UP Ltd
SP  - 403
EP  - 411
Y2  - 2024/09/19
ER  -