Recent developments within higher education have created an enhanced need for a more focused approach to management related issues. Highlighting the similarities between professional service firms (PSFs), and university departments, seeks to show how planning and organizing issues within universities can be addressed through the application of Maister′s PSF concept. By so doing, provides an illustration of how one model propounded by teachers of management can be made operational, thus providing a foundation for the achievement of enhanced levels of organizational efficiency and effectiveness.
McAleer, E. and McHugh, M. (1994), "University Departments as Professional Service Firms: Implications for Planning and Organizing", International Journal of Educational Management, Vol. 8 No. 1, pp. 20-24. https://doi.org/10.1108/09513549410049231
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