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University Departments as Professional Service Firms: Implications for Planning and Organizing

Eddie McAleer (Head of the Department of Marketing and Business Organization at the University of Ulster, UK)
Marie McHugh (Lecturer in Organization Studies within the Department of Marketing and Business Organization at the University of Ulster, UK)

International Journal of Educational Management

ISSN: 0951-354X

Article publication date: 1 February 1994

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Abstract

Recent developments within higher education have created an enhanced need for a more focused approach to management related issues. Highlighting the similarities between professional service firms (PSFs), and university departments, seeks to show how planning and organizing issues within universities can be addressed through the application of Maister′s PSF concept. By so doing, provides an illustration of how one model propounded by teachers of management can be made operational, thus providing a foundation for the achievement of enhanced levels of organizational efficiency and effectiveness.

Keywords

Citation

McAleer, E. and McHugh, M. (1994), "University Departments as Professional Service Firms: Implications for Planning and Organizing", International Journal of Educational Management, Vol. 8 No. 1, pp. 20-24. https://doi.org/10.1108/09513549410049231

Publisher

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MCB UP Ltd

Copyright © 1994, MCB UP Limited