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Performance management practices, employee attitudes and managed performance

James Kagaari (Kyambogo University, Kampala, Uganda)
John C. Munene (Makerere University Business School, Kampala, Uganda)
Joseph Mpeera Ntayi (Makerere University Business School, Kampala, Uganda)

International Journal of Educational Management

ISSN: 0951-354X

Article publication date: 17 August 2010

53749

Abstract

Purpose

The purpose of this paper is to establish the relationship between performance management practices, employee attitudes and managed performance.

Design/methodology/approach

Using a disproportionate stratified purposive approach, a sample of 900 employees was drawn from four public universities in Uganda.

Findings

The paper reveals that performance management practices and employee attitudes are crucial for achievement of managed performance in public universities.

Research limitations/implications

This was a cross‐sectional study that inherently has common method biases. Such biases could be minimised with replication of the study using a longitudinal study approach that would also unearth all salient issues that could have remained untouched.

Practical implications

The paper emphasises the need for public universities to institutionalise result‐oriented relationships and adapt in the external hyper changing environment.

Originality/value

The paper calls for a new approach to managing employees in public universities with increasing demand for university education and stakeholder interests in delivery of cost‐effective quality services.

Keywords

Citation

Kagaari, J., Munene, J.C. and Mpeera Ntayi, J. (2010), "Performance management practices, employee attitudes and managed performance", International Journal of Educational Management, Vol. 24 No. 6, pp. 507-530. https://doi.org/10.1108/09513541011067683

Publisher

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Emerald Group Publishing Limited

Copyright © 2010, Emerald Group Publishing Limited

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