TY  - JOUR
AB  - Purpose– The purpose of this paper is to review the literature which focuses on four major higher education decision problems. These are: resource allocation; performance measurement; budgeting; and scheduling.Design/methodology/approach– Related articles appearing in the international journals from 1996 to 2005 are gathered and analyzed so that the following three questions can be answered: “What kind of decision problems were paid most attention to?”; “Were the multiple criteria decision‐making techniques prevalently adopted?”; and “What are the inadequacies of these approaches?”Findings– Based on the inadequacies, some improvements and possible future work are recommended, and a comprehensive resource allocation model is developed taking account of these factors. Finally, a new knowledge‐based goal programming technique which integrates some operations of analytic hierarchy process is proposed to tackle the model intelligently.Originality/value– Higher education has faced the problem of budget cuts or constrained budgets for the past 30 years. Managing the process of the higher education system is, therefore, a crucial and urgent task for the decision makers of universities in order to improve their performance or competitiveness.
VL  - 20
IS  - 5
SN  - 0951-354X
DO  - 10.1108/09513540610676403
UR  - https://doi.org/10.1108/09513540610676403
AU  - Ho William
AU  - Dey Prasanta K.
AU  - Higson Helen E.
PY  - 2006
Y1  - 2006/01/01
TI  - Multiple criteria decision‐making techniques in higher education
T2  - International Journal of Educational Management
PB  - Emerald Group Publishing Limited
SP  - 319
EP  - 337
Y2  - 2024/05/05
ER  -